Service Uptime Guarantee in Website Hosting
If you get a website hosting plan from us, we guarantee that your Internet sites are going to be working at least 99.9% of the time. We've basically eliminated the hosting server downtime by using a state-of-the-art cloud hosting platform where different clusters of web servers handle each individual part of the overall service - files, databases, email messages, and so forth. In that way, if there is a problem with a server, the other servers part of the cluster will simply take over and your internet sites will not be affected the slightest bit. To prevent any infrastructure troubles, we additionally have diesel backup generators and a few independent Internet providers. Qualified professionals keep tabs on the servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server plans, you are going to reap the benefits of a 99.9% service uptime and you can now forget about any issues you may have experienced with other service providers. Unlike the vast majority of hosting providers, we don't manage everything on only one web server. Instead, every part of the hosting service, such as the file storage, e-mail messages, databases, Control Panel, statistics, and so on., has its own clusters of servers. If one machine fails, the others will take over, so your internet sites won't be affected. We also use an innovative load-balancing platform that guarantees the optimal performance of both our servers and the internet websites accommodated on them. Numerous independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a team of experienced professionals, that's available 24/7, watches the system in case there are software problems. Through our semi-dedicated servers, your websites shall be operational no matter what.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server through us, we warrant that the physical server your account is created on will be working a minimum of 99.9% of the time. While we are unable to control what you’ll do with the VPS and what you install on it, we'll ensure that the main hosting server is going to work 24/7 without any disturbances. Our facilities have redundant Internet providers as well as backup generators to guarantee the constant work of all web servers placed there. If there is an issue with any virtual server on the physical one, we have a crew of qualified admins to eradicate it in a very timely manner and to make sure that the other VPS server accounts on that hosting server aren't going to be affected. We use only new, carefully tested hardware components for all of the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages come with a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are contained in the other .01% of the time. We test every server diligently before we hand it over to the client and we employ new hardware components in order to avoid any chance of hardware problems. Any unanticipated software problems will be resolved immediately by our system admins as they keep tabs on all servers 24/7. To prevent infrastructural complications, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your web sites are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your websites.