A 99.9% Server Uptime

Our website hosting platform is based on a solid, high–end hardware architecture and a strongly modified Linux variation. Thus, no matter what your web site is, or how many website visitors you have, or even if there’s a denial–of–service attack, our web hosting servers will stay up and your websites will stay visible online.

All our Linux website hosting plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee remains unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

In addition to our cloud hosting platform, we have also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware supplied by Juniper. Furthermore, on every router, we’ve set up a firewall with a sophisticated set of rules with the intention to filter out all fishy requests.

Because of this, in each of our data center facilities – in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee applies to all hosting plans in every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Just like with any other service, when it’s your hard–earned money at stake, you cannot feel truly secure. That’s the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our hosting service or if you want to use an even more powerful hosting solution, such as a VPS hosting plans or a Linux dedicated web hosting plans – we’ll give you your money back in full, without any hidden costs or refund taxes.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We have attentively picked each member of our 24x7 support team to make certain that we can provide the very best customer support that you can get. Each one of our tech support engineers has many years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24/7 – you’ll be able to reach them at any moment and they will respond back to you as quickly as possible.

Their average response time is under 20 minutes, while with many other web hosting providers you are forced to wait around for days. What’s more, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in less than 1 hour.

24/7 Technical Support