Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center incorporated into your Web Hosting Control Panel offers a selection of help articles and regularly asked questions. Aimed toward solving any common issue that you may chance upon, they are contributed by our support team of seasoned techs.

  • Top quality support service

  • Video Tutorials

  • For those of you who wish to find out how to settle a regularly encountered problem by watching an instructional video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the how–to video clips are brief and easy to follow. They offer you visual presentations of different web site administration tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a 60–minute response guarantee. Our team of trained technical support engineers will be available to you to attend to all the queries that you could possibly have. During non–peak hours, an answer will be offered within just 20 minutes.